TERMS OF SERVICE
Effective Date: January 1, 2026
1. Introduction
Welcome to COACH OF LIFE SUCCESS LLC (referred to as "Company," "we," "us," or "our"). We provide the courtneylsanders.com website and various related services (collectively referred to as the "Site"), as well as various products and offerings (collectively referred to as "Services" or "Offerings"). These Terms and Conditions of Use ("Terms" or "Agreement") govern your access to and use of our Services and Site, as well as any other written agreement(s) between us and you.
We reserve the right to change these Terms from time to time with or without notice to you. You acknowledge and agree that it is your responsibility to periodically review this Site and these Terms. Your continued use of this Site and Services after such modifications will constitute acknowledgment and acceptance of the modified Terms.
As used in these Terms, references to our "Affiliates" include our owners, licensees, assigns, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this Site and/or contents and Services available on this Site.
BY USING THIS SITE AND SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, PLEASE EXIT THE SITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS SITE, PRODUCTS, OR SERVICES AVAILABLE ON THIS SITE, OR THESE TERMS IS TO CEASE USING THE SITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. PLEASE NOTE THAT THESE TERMS INCLUDE AN ARBITRATION AGREEMENT IN SECTION 13, WHICH WAIVES YOUR RIGHT TO A JURY TRIAL AND YOUR ABILITY TO PARTICIPATE IN CLASS ACTIONS. THESE TERMS ARE EFFECTIVE AS OF JANUARY 1, 2026.
By accepting these Terms, you affirm that you are at least 18 years of age, or the age of majority in your jurisdiction, and are capable of entering into a legally binding agreement. If you are using the Services on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
2. Definitions
"Account" means the account you create when you register to use our Services.
"Affiliates" has the meaning set forth in Section 1 above.
"Content" means any and all text, data, images, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and other materials provided through the Services.
"Data" means any information, including Personal Data, that you provide or that is collected from you in connection with your use of the Services.
"Offerings" means the products, programs, and services we provide through the Site.
"Personal Data" means any information relating to an identified or identifiable individual, as defined under applicable privacy laws.
"Sales Kick" means the platform provider we use as a subcontractor for processing and enriching your data, operating solely on our behalf and under our control. Sales Kick is not a party to this Agreement.
"Third-Party Services" means any services or products provided by entities other than COACH OF LIFE SUCCESS LLC that are made available through our Services.
"User Content" means any communication or material that you transmit to this Site or to us, whether by email or other means.
3. Services
a. Description of Services
COACH OF LIFE SUCCESS LLC provides a number of Services for users on its Site, including but not limited to, general business and personal development coaching, work-life balance guidance, educational programs, and related information. You are solely responsible for providing, at your own expense, all equipment necessary to use the Services, including a computer and modem, and your own internet access (including payment of fees associated with such access).
b. Third-Party Subcontractors
To enhance the functionalities of our Services, we use the Sales Kick platform as a subcontractor to process and enrich your data. Sales Kick operates solely under our direction and is not a party to this Agreement. You will not interact directly with Sales Kick, and your data will be processed as part of our integrated service offering.
c. No Guarantee
Although we work hard to provide quality Services, you understand and acknowledge that we cannot promise or guarantee specific results from using the Site or Services available on this site.
d. Temporary Interruptions and Service Availability
You understand and agree that temporary interruptions of the Site may occur as normal events that are out of our control. You also understand and agree that we have no control over the third-party networks or service(s) that we may use to provide you with Services. You agree that the Services available on this Site are provided "AS IS" and that we assume no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications or personalization settings.
e. Modifications and Discontinuation
We reserve the sole right to either modify or discontinue the Site, including any of the Site's features, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this Site shall also be subject to these Terms.
4. Payment
a. Fees
If you choose to purchase one or more of the Services provided on our Site, you agree to pay all fees associated with the Services. Please note that all sales are final, and we do not offer refunds for any reason, including any deposits made toward the purchase of a Service. Deposits, like all other payments, are non-refundable. Any purchases made for Services subject to an outside agreement will be subject to the terms of that agreement.
This site does not process credit cards or take other payment processing information directly. Payment processing is handled through third-party services, such as PayPal and Stripe. In the event you sign up for a Service that is ongoing and incurs recurring charges (such as a subscription), such charges will be billed in advance of service.
b. Overdue Amounts
If, for any reason, your credit card company declines or otherwise refuses to pay the amount owed for the Services you have purchased, you agree that we may, at our option, suspend or terminate performance of Services or delivery of products and may require you to pay any overdue amounts incurred (including any third-party chargeback fees or penalties) by other means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorney fees and other legal expenses.
5. User Obligations and Site Conduct
a. Compliance with Laws
You agree to comply with all applicable laws, regulations, and industry standards when using the Services, including but not limited to privacy, data protection, intellectual property, and export control laws.
b. User Account Responsibilities
Account Information: You agree to provide accurate, current, and complete information when creating your Account and to update such information as necessary.
Security of Account: You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must notify us immediately if you suspect any unauthorized use of your Account. Our employees will never ask you for your password.
c. User-Created Content Guidelines
Your use of the Site is subject to all applicable laws and regulations, and you are solely responsible for any comments or posts you leave on the Site or the Blog. By posting information on the Site, or by otherwise using any communications service, message board, newsgroup, or other interactive service available on the Site, you agree that you will not post comments, messages, links, code, or other information that:
i. Is unlawful, threatening, abusive, harassing, defamatory, deceptive, fraudulent, tortious, invasive of another's privacy, or includes graphic descriptions of sexual or violent content;
ii. Victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
iii. Infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;
iv. Consists of unsolicited advertising, junk or bulk email (also known as "spam"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
v. Contains any form of malicious code, files, or programs that are designed or intended to disrupt, damage, or limit the functionality of any software, hardware, or telecommunications equipment or otherwise causes damage, or allows you to obtain unauthorized access to any data or other information of any third party;
vi. Breaches the security of, compromises, or otherwise allows access to secured, protected, or inaccessible areas of this Site, or attempts to gain access to other networks or servers via your account on this Site;
vii. Impersonates any person or entity, including any of our employees or representatives.
d. Additional Prohibited Activities
You further agree not to:
Use the Services for any illegal, unauthorized, or prohibited purpose.
Interfere with or disrupt the Services, servers, or networks connected to the Services.
Use any automated means (e.g., bots, scrapers) to access or collect data from the Services without our express permission.
Copy, modify, distribute, sell, or lease any part of our Services or included software.
Reverse engineer or attempt to extract the source code of any software used in the Services, except as expressly permitted by applicable law.
Transmit any malicious software, viruses, or other harmful code.
Engage in any activity that could damage, disable, or impair the functioning of the Services.
e. No Endorsement
Company neither endorses nor assumes any liability for any material uploaded or submitted by users on any part of the Site. Although we do not pre-screen, police, or monitor comments posted on the Site, we and our agents reserve the right to remove any and all postings that we feel do not comply with these Terms and any other rules of user conduct for our Site, or are otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such postings.
f. Third-Party Sites and Information
This Site may redirect or link to other websites on the Internet, or may otherwise include references to information, products, or services made available by unaffiliated third parties. You understand that we are not responsible for the accuracy, completeness, decency, or legality of content hosted by third-party websites, nor are we responsible for errors or omissions in any references made on those websites. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the Site or party by us, or any warranty of any kind, either express or implied.
g. Promotions
From time to time, this Site may include advertisements offered by third parties. Any correspondence or promotions between you and such advertisers, including the delivery of and the payment for goods and services by those third parties, and any other terms, conditions, warranties, or representations associated therewith, are solely between you and the advertiser. We assume no liability, obligation, or responsibility for any part of any such correspondence or promotion.
6. Data Privacy and User Consent
a. Data Collection and Processing
Personal Data: We collect and process your Personal Data as part of providing the Services. This may include data you provide directly, data we collect automatically, and data we obtain from third-party sources. Our collection and use of Personal Data is subject to our Privacy Policy, which is incorporated by reference into this Agreement.
Data Enrichment: Your data may be enriched through the Sales Kick platform, which processes your information on our behalf to enhance the accuracy, relevance, and utility of the Services we provide to you.
b. User Consent
By using our Services, you consent to:
The collection, processing, and sharing of your data as described in these Terms and our Privacy Policy.
The use of your data for the purpose of improving, customizing, and optimizing the Services, including through data enrichment.
The sharing of your data with Sales Kick, our subcontractor, solely for the purpose of providing the Services.
The transfer of your data to and from third-party service providers, as necessary to deliver the Services.
By submitting an application to book a sales call, you provide written instructions authorizing COACH OF LIFE SUCCESS LLC and its affiliates to obtain your personal credit profile or other information from credit reporting agencies under the Fair Credit Reporting Act (FCRA), solely to conduct a credit pre-qualification. You understand that this is a soft pull and will not negatively affect your credit score in any way.
c. Data Sharing and Disclosure
Subcontractors and Service Providers: We may share your data with subcontractors, including Sales Kick, who assist us in providing the Services. These parties are bound by confidentiality and data protection obligations and will not use your data for any purpose other than to perform the Services on our behalf.
Third-Party Affiliates: You hereby grant us the right to disclose to third-party Affiliates certain registration information about you, subject to our Privacy Policy.
Legal Compliance: We may disclose your data to comply with legal obligations, such as in response to court orders, legal processes, or government requests.
d. Data Security
Security Measures: We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
User Responsibilities: You are responsible for safeguarding the device and network through which you access the Services. You should ensure that your software and systems are up to date and that you take appropriate precautions to protect your data.
e. Email Services
We may make email services available to users of our Site, either directly or through a third-party provider. We will not inspect or disclose the contents of private email messages except with the consent of the sender or the recipient, or in the narrowly-defined situations provided under the Electronic Communications Privacy Act, 18 U.S.C. Section 2510, et seq., or as otherwise required by law or by court or governmental order.
We use automated tools or techniques to protect our users from mass unsolicited mailings (also known as "spam") and/or other types of malicious or harmful content. Such tools are not perfect, and we are not responsible in cases where legitimate communications are accidentally blocked or unsolicited communications get through.
f. Data Storage
If you opt to store personal data of any kind on our servers, you understand and agree to abide by our general practices and limits concerning use of the Services, including without limitation the maximum number of days that uploaded content will be retained, the maximum disk space that will be allotted, and the maximum number of times you may access the services in a given period of time. You agree that we have no responsibility or liability for the deletion or failure to store any content maintained or transmitted on or through this Site. We reserve the right to remove or terminate accounts that have not paid a subscription fee (when applicable), that remain inactive for longer than 30 days, or in cases where you have violated one or more terms of this Agreement.
7. Intellectual Property
a. Ownership
For purposes of these Terms, "Content" is defined as any information, communications, software, published works, photos, video, graphics, music, sounds, or other material that can be viewed by users on our Site and is owned by Company or its Affiliates. By accepting these Terms, you agree that all Content presented to you on this Site is protected by intellectual property and/or other proprietary rights available within the United States, and is the sole property of Company or its Affiliates.
All intellectual property rights in the Services, including but not limited to software, content, trademarks, and logos, are owned by COACH OF LIFE SUCCESS LLC or its licensors. Your use of the Services does not grant you any rights to our intellectual property, except for the limited rights necessary to use the Services in accordance with these Terms.
b. License to Use the Services
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.
c. Limitations on Use of Content
Without Our Permission. You are free to do the following without our permission:
Link to our Site or any specific post on the site.
Extract and re-post less than 200 words of our content on any other site, provided you link back to our original post.
Print our posts in any non-commercial publication (e.g., company newsletter, church newsletter, class syllabus, etc.), provided you include this copyright notice: "Copyright COACH OF LIFE SUCCESS LLC. All rights reserved. Originally published at www.courtneylsanders.com."
Not Without Our Permission. You must have our express written consent to:
Use this content for commercial purposes, including selling or licensing printed or digital versions of our content.
Alter, transform, or build upon this work.
Re-post our posts in their entirety.
Copy, modify, distribute, sell, or lease any part of our Services or included software.
Reverse engineer or attempt to extract the source code of any software used in the Services, except as expressly permitted by applicable law.
Use any of our intellectual property, including trademarks, logos, or content.
Any unauthorized use of Site content violates our intellectual property interests and could result in criminal or civil penalties.
d. No Warranty for Third-Party Infringement
Neither our Affiliates nor we warrant or represent that your use of materials displayed on, or obtained through, this Site will not infringe the rights of third parties.
8. User Content and Your Intellectual Property Rights
a. License Grant
Subject to our Privacy Policy, any communication or material that you transmit to this Site or to us, whether by email or other means, for any reason, will be treated as non-confidential and non-proprietary User Content. While you retain all rights to the User Content, you grant us (including our employees and Affiliates) a non-exclusive, paid-up, perpetual, and worldwide right to copy, distribute, display, publish, translate, adapt, modify, and otherwise use the User Content for any purpose whatsoever, regardless of the form or medium in which it is used.
b. DMCA Notice and Copyright Infringement
We respect the intellectual property rights of others, and we ask you to do the same. In instances where we are notified of alleged infringing Content through our Designated Agent, a decision may be made to remove or disable access to such materials, in compliance with the safe harbor provisions of the Digital Millennium Copyright Act, 17 U.S.C. Section 512(c).
If you believe that Company Content or User Content provided on this Site has infringed your or someone else's copyright, the Rights Holder should send written notification to our Designated Agent immediately. To file a Notice of Infringing Material, provide the following:
Reasonably sufficient details about the nature of the copyrighted work in question, or a representative list of such works, including title(s), author(s), any U.S. Copyright Registration number(s), and URL(s).
Reasonably sufficient details to enable us to identify and locate the material that is allegedly infringing.
The Rights Holder's contact information, including address, telephone number, and email address.
A statement that the Rights Holder has a good faith belief that the use of the material identified is not authorized by the copyright owner, its agent, or the law.
A statement, under penalty of perjury, that the information in the notification is accurate and that the Rights Holder is authorized to act on behalf of the copyright owner.
The Rights Holder's electronic signature.
Notice may be sent to:
COACH OF LIFE SUCCESS LLC
Attention: Courtney Sanders
1000 Main Street, Suite 2300
Houston, TX 77002
Email: info@courtneylsanders.com
Phone: (713) 364-2298
c. Confidential Information
All communications sent by you to us will be treated as non-confidential and non-proprietary, subject to our Privacy Policy. Please do not submit confidential or proprietary information to us (including patentable ideas, new content suggestions, or business proposals) unless we have mutually agreed in writing otherwise. Ideas received unsolicited will be treated as property owned by the Company and will not be returned to you.
9. Representations and Warranties
a. User Representations and Warranties
You represent and warrant that:
Authority: You have the legal authority to enter into and comply with these Terms.
Accuracy of Information: All information you provide in connection with your use of the Services is accurate, complete, and current.
Compliance with Laws: You will comply with all applicable laws, regulations, and industry standards in your use of the Services.
No Infringement: Your use of the Services does not and will not infringe on the intellectual property, privacy, or other rights of any third party.
No Harmful Activities: You will not engage in any activity that is harmful to us, Sales Kick, our other users, or the general public, including the transmission of viruses, malware, or other harmful code.
b. Company Representations and Warranties
COACH OF LIFE SUCCESS LLC represents and warrants that:
Compliance with Laws: We will comply with all applicable laws, including data protection and privacy laws, in providing the Services.
No Conflict: Our provision of the Services does not and will not conflict with any other agreement or legal obligation to which we are subject.
Data Security: We will implement reasonable security measures to protect your data and ensure that our subcontractors, including Sales Kick, comply with applicable data protection obligations.
Service Continuity: We will make commercially reasonable efforts to ensure the continuous availability of the Services, subject to the limitations set forth in these Terms.
c. Disclaimer of Warranties
ALL CONTENT AND SERVICES ON THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE CONTENT OR SERVICES WILL MEET YOUR REQUIREMENTS, (B) THE CONTENT, SERVICES, OR SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE CONTENT OR SERVICES OFFERED WILL BE EFFECTIVE, ACCURATE, OR RELIABLE, OR (D) THE QUALITY OF ANY CONTENT OR SERVICES PURCHASED OR OBTAINED BY YOU FROM THE SITE FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS, OR DEFECTS.
THIS SITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES, OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE CONTENT AND SERVICES AT THIS SITE AT ANY TIME WITHOUT NOTICE. THE USE OF THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY PRODUCTS OR CONTENT THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.
10. Limitation of Liability and Indemnification
a. Exclusion of Damages
IN NO EVENT SHALL COACH OF LIFE SUCCESS LLC, SALES KICK, OR OUR AFFILIATES, OFFICERS, AGENTS, EMPLOYEES, OR PARTNERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM THIS SITE.
FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD-PARTY PROMISES REGARDING OUR SERVICES OR CONTENT OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS WITH THE THIRD PARTY THROUGH THIS SITE.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CONSULT THE LAWS IN YOUR JURISDICTION.
b. Cap on Liability
IN NO EVENT SHALL THE TOTAL LIABILITY OF COACH OF LIFE SUCCESS LLC, SALES KICK, AND THEIR AFFILIATES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE AMOUNT YOU PAID TO US FOR THE USE OF THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM.
c. No Liability for Third-Party Services
We are not responsible for any Third-Party Services made available through the Services. Your use of Third-Party Services is at your own risk, and we make no representations or warranties regarding such services.
d. Indemnification
You agree to defend, indemnify, and hold harmless COACH OF LIFE SUCCESS LLC, Sales Kick, and our Affiliates, officers, agents, employees, partners, and licensors from any claim, demand, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
Your use of the Services.
Your breach of these Terms or violation of any applicable laws or the rights of a third party.
Any claims that your use of the Services infringes the intellectual property rights of a third party.
Any data or content you provide or create through the Services.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
11. Termination
a. Termination by Us
You agree that we may, at our sole discretion, terminate or suspend your access to all or part of the Site with or without notice and for any reason, including, without limitation, breach of these Terms. Any suspected fraudulent, abusive, or illegal activity may be grounds for barring your access to this Site, and reporting you to the proper authorities, if necessary.
b. Termination by You
You may terminate your use of the Services at any time by ceasing to use the Services and, if applicable, closing your Account.
c. Effects of Termination
Upon termination and regardless of the reason(s) motivating such termination, your right to use the Services available on this Site will immediately cease. We shall not be liable to you or any third party for any claims for damages arising out of any termination or suspension or any other actions taken by us in connection therewith. Any provisions of these Terms that by their nature should survive termination will survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
12. Account Security and Privacy
a. Login Required
In order to access some of the Services on this site, or to post User Content, you may be asked to set up an account and password. Our account registration page requests certain personal information from you ("Registration Info"). You will have the ability to maintain and periodically update your Registration Info as you see fit. By registering, you agree that all information provided by you as Registration Info is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate.
b. Passwords
If you register for an account on the Site, you agree that you are responsible for maintaining the security and confidentiality of your password, and that you are fully responsible for all activities or charges that are incurred under your account. Our employees will never ask you for your password.
c. Disclosure to Third-Party Affiliates
You hereby grant us the right to disclose to third parties certain Registration Info about you. The information we obtain through your use of this site, including your Registration Info, is subject to our Privacy Policy, which is specifically incorporated by reference into these Terms.
13. Arbitration Agreement
a. Agreement to Arbitrate
YOU AND COACH OF LIFE SUCCESS LLC AGREE THAT ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR ANY RELATIONSHIP BETWEEN THE PARTIES, INCLUDING CLAIMS BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, SHALL BE RESOLVED THROUGH BINDING ARBITRATION RATHER THAN IN COURT.
BY ACCEPTING THESE TERMS, YOU AND COACH OF LIFE SUCCESS LLC EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.
The arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes. The arbitration will be conducted by a single arbitrator with experience in resolving disputes related to the type of services provided by COACH OF LIFE SUCCESS LLC. The arbitrator's decision shall be final and binding on all parties.
b. Arbitration Procedures
The arbitration shall take place in Houston, Texas, or at another mutually agreed location. If the amount in controversy does not exceed $10,000, you may choose to have the arbitration conducted by telephone, video conference, or based solely on written submissions, subject to the discretion of the arbitrator.
The parties shall share the costs of arbitration, including arbitrator fees, equally, unless the arbitrator determines that such apportionment is not appropriate given the circumstances of the case. Each party shall bear its own legal fees and expenses, unless the arbitrator awards legal fees and costs to the prevailing party under applicable law.
c. Class Action Waiver
You agree that any arbitration or proceeding shall be conducted only on an individual basis and not as a class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding.
If any portion of this Arbitration Agreement is found to be unenforceable, the remaining portions shall remain in full force and effect. However, if the class action waiver in this Arbitration Agreement is found to be unenforceable, the entire Arbitration Agreement shall be null and void.
d. Non-Arbitrable Claims
In the event that this Arbitration Agreement is found not to apply to a dispute, you and COACH OF LIFE SUCCESS LLC agree that any non-arbitrable disputes shall be resolved exclusively in the state or federal courts located in Houston, Texas, and you consent to venue and personal jurisdiction in such courts.
e. Confidentiality
Any arbitration proceedings, documents, and information exchanged between the parties in connection with such proceedings, and any final arbitration award, shall be strictly confidential, except as necessary to enforce or challenge the arbitration award in a court of law, or as required by law.
14. Miscellaneous
a. Governing Law
These Terms and any disputes arising out of or related to them will be governed by the laws of the State of Texas, without regard to its conflict of laws principles and without regard to the United Nations Convention on the International Sales of Goods. Each party agrees and hereby submits to the exclusive personal jurisdiction and venue of any court of competent jurisdiction within the State of Texas with respect to any matters not subject to arbitration.
b. International Use
Although this Site may be accessible worldwide, we make no representation that materials on this Site are appropriate or available for use in locations outside the United States. Those who choose to access this Site from other locations do so on their own initiative and at their own risk. If you choose to access this Site from outside the United States, you are responsible for compliance with local laws in your jurisdiction, including but not limited to the taxation of products purchased over the Internet. Any offer for any product, Service, and/or information made in connection with this Site is void where prohibited.
c. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and COACH OF LIFE SUCCESS LLC concerning the Services and supersede any prior agreements and understandings of the parties with respect thereto, whether written or oral. These Terms may NOT be altered, supplemented, or amended by the use of any other document(s). To the extent that anything in or associated with this Site is in conflict or inconsistent with these Terms, these Terms shall take precedence.
d. Severability
If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
e. No Waiver
Any failure by us to enforce or exercise any provision of these Terms or related rights shall not constitute a waiver of that right or provision.
f. Assignment
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
g. Force Majeure
We shall be excused from liability for non-delivery or delay in delivery of products and Services arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to: labor disturbance, war, terrorism, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, pandemics, power outages, supply chain disruptions, and other causes or events beyond our reasonable control, whether or not similar to those enumerated above.
h. Notices
All notices to a party shall be in writing and shall be made either via email or conventional mail. Notices to us must be sent to the attention of Courtney Sanders at info@courtneylsanders.com, if by email, or to our mailing address at:
COACH OF LIFE SUCCESS LLC
1000 Main Street, Suite 2300
Houston, TX 77002
Phone: (713) 364-2298
You agree to allow us to submit notices to you either through the email address provided or to the address we have on record.
i. No Resale Right
You agree not to sell, resell, reproduce, duplicate, distribute, copy, or use for any commercial purposes any portion of this Site, or use of or access to this Site or Services provided through this Site, beyond the limited rights granted to you under Section 7 of these Terms.
j. Headings
The headings used in these Terms are for convenience only and have no legal or contractual effect.
